Counselling In Optometry

To achieve the vision of organisation we always remember“Our patients are of utmost importance to us” In 2004 counselling for patients by Paramedical staff was started firstly in Anuradha Superspeciality Eye hospital, Sangli. Counselling department strives to provide safe, non-judgemental, warm and caring environment for patients to feel comfortable.. Our counsellors' empathetic understanding, unconditional positive regard and genuineness is helping the patient continuously for last 17 years. Anuradha Superspeciality Eye hospital is the place where patients' emotions are valued, patients' situations are normalized and patient will be ensured that he is not alone.

Key Features

  1. We are always trying to know the needs of the patients and find the best solution.
  2. Our Patients' satisfaction rate is more than 90%.
  3. Our over all patient's conversion rate for surgery is 75%. Specially cataract conversion rate we have achieved up to 80 to 90 % for last 3 years.
  4. Initially we started with one counsellor, now 8 well educated and highly qualified counsellors are looking after different stations for cataract, glaucoma, cornea, retina, paediatric, squint, cashless, ipd & charitable opd etc.
  5. Knowledge upgradation through classroom lectures

Training Schedule

DAY
1
  • Introduction of key persons & Induction
  • Anatomy of Eye, functioning of eye
  • Basics of Counselling, Types of Counselling, Different types of Surgeries
  • Counselling observation
  • Classroom Discussion
DAY
2
  • Posting in Ped. Ophthalmology & Squint OPD
  • Counselling Observation
  • Classroom Discussion
DAY
3
  • Posting in Glaucoma OPD
  • Glaucoma Counselling Observation
  • Types of Lenses
  • Classroom Discussion
DAY
4
  • Posting in Cataract OPD & Cornea OPD
  • Cataract & Cornea Counselling Observation
  • Eye Bank Introduction
  • Classroom Discussion
DAY
5
  • Posting in Cashless & TPA Dept.
  • IPD Process – Pre & Post Operation Counselling
  • Types of Various Consent
DAY
6
  • Outreach Activity
  • Counselling Self Practice
  • Feedback & Testimonial
  • Certificate Distributions

Enquiries

Contact Person: Mr. Pravin Kulkarni
Position / Designation: Counsellor Incharge - Anuradha Superspeciality Eye Hospital
Mobile: +91 9422407853
Email: info@anuradhaeye.com